What's the maximum number of voters I can "adopt" at one time?
When volunteers wish to download and print a large quantity of letters at one time, we recommend "adopting" a maximum of 500 voters and then marking those letters "prepared" before "adopting" more. Downloads tend to stall when there are more than 500 voters in the "Letters to download and print" column on the dashboard.
If you are having trouble with a download and you have more than 500 voters in your "Letters to download and print" column, please email the Helpdesk at help@votefwd.org for assistance. Someone on our team can release voters or temporarily shift them to another column to help with downloading.