What if I think a voter's address is incorrect?
Our mailing lists come from the election offices in our key states; we're essentially looking at a live view of the voter rolls. It is possible that you've found an example of why some letters don't make it to the intended voter, but it's difficult to know whether the source you used to check this information is systematically more reliable than voter files. We will continue to update the voter lists for each Vote Forward campaign, as we’ve done since January, when we receive new files each month. If voters update their address, they are included in these updates; so if they moved and updated their voter registration, they will receive a letter at their new address. We're hopeful that more and more voters are updating their registrations as the deadlines for doing this approach.
We would appreciate it if you would use the address we provide because it comes from official state voter rolls. If you would prefer that we remove this voter from your account, please be sure this voter is in the “Letters to Print and Prepare” column on your dashboard, and then email us at firstname.lastname@example.org to let us know which voter you would like removed (please include voter's the address as reflected on our system). If this voter is in your “Letters You’ve Prepared” column, please use the left-facing green arrow button beside the voter’s name to shift the voter to your “Letters to Print and Prepare” column.